Legal
Billing Policy
Secure and Convenient Payments
Latest editing: Feb,
Simple and Transparent
At GeniusX, we are committed to providing a seamless and secure payment
experience.
Below are our policy details to ensure clarity and transparency in your
subscription management.
Subscription Management
Customers can conveniently manage their subscriptions through their
Account Dashboard
> Settings > Subscriptions Managments. This includes:
- Updating payment details
- Changing plans
- Viewing billing history
- Cancelling subscriptions
- Choosing between monthly or annual billing cycles
Subscription Billing:
- Billing Cycle: Subscription fees for GeniusX are billed on a recurring basis according to your chosen subscription plan, monthly, annually.
- Automatic Renewal: Your subscription will automatically renew at the end of each billing cycle unless you cancel your subscription prior to the renewal date.
- Billing Details: You can view and manage your billing details, including payment method, billing address, and subscription status, in your account settings.
14-Day Free Trial
To ensure our services meet your needs, we offer a 14-day free trial to all new users for every GeniusX application. During this period, you can explore the full functionality of our apps before committing to a paid subscription. If you decide not to continue, you can cancel anytime within the trial period without incurring charges.
Accepted Payment Methods:
For payment of subscription fees and purchases on our platform, We accept a wide
range of payment methods, including major credit cards, debit cards, Visa,
Mastercard, American Express, and Discover, and digital wallets.
All transactions
are securely processed through encrypted channels to ensure your financial data
remains protected.
Billing Support:
- Billing Inquiries: If you have any questions or concerns about your billing or payment, please contact our billing support team for assistance. We're here to help resolve any billing-related issues promptly and efficiently.
- Billing Errors: In the event of a billing error or discrepancy, please notify our billing support team as soon as possible so that we can investigate and resolve the issue.
Contact Details
Email us at support @GeniusX.io for any privacy concerns.